Warranty Information

  1. All systems built by eCollegePC.com carry a 3 year limited parts and labor warranty described herein.
  2. All warranties are valid from the original purchase date.
  3. All PC's are custom built and are built upon receipt of payment; allow 5-7 business days for PC to be built and 1-4 business days for delivery.
  4. The buyer by accepting the goods described in the invoice agrees to abide by these terms and conditions.
  5. Buyer must inspect package thoroughly and report any damage that occurred during shipment within 2 business days of receipt.
  6. There is a 30 day Money Back Guarantee for all products returned (restocking fee of 10% applies on non-defective units).
  7. If an item arrives and does not work we will email a FedEx return label and replace the item at no cost.
  8. A 10% restocking fee will be charged on all non-defective merchandise returned for a refund within the first 30 days. Shipping is non-refundable.
  9. Warranty is void if not returned in original packages.
  10. Warranty excludes "Acts of God" causes of damage, i.e. lightning, storms, dropping or mishandling the product, and other accidental causes.
  11. Buyer pays shipping on all returned merchandise even if returned for repair and must also insure all items shipped back.
  12. Advanced replacement available for certain items such as motherboards, optical drives and memory. Deposit will be required and refunded upon the receipt of defective item. Email us for more details.
  13. If replacement is not available eCollegePC.com reserves the right to replace the part with an item of equal or greater value. If no equal product is available the buyer may upgrade a nominal cost.
  14. eCollegePC.com accepts no liability for any employee, flyer, advertisement, or article that may misinterpret or misrepresent such items including without limitations any product, service or system that is sold or repaired by anyone at eCollegePC.com
  15. Warranty is void without Invoice.
  16. All returns for refund must be in original resaleable packaging with all original manuals and software.
  17. All items returned for service will be repaired with subject to availability of parts and shipped returned to the customer.